At Soladey ME, we respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws in the United Arab Emirates, Saudi Arabia, and Gulf countries.
Information We Collect
When you visit our site or complete a purchase, we may collect the following information:
- Personal information such as name, email, phone number, and shipping address
- Payment information (processed securely through external service providers like Stripe – we do not store your payment data)
- Device information such as IP address, browser type, and cookies
- Order history and your interactions with the site
How We Use Your Information
- We use your information to:
- Process and fulfill orders
- Provide customer service
- Improve the site and user experience
- Send order updates and communicate with you
- Prevent fraud and enhance security
We do not sell, rent, or share your personal data with any third parties for commercial purposes.
Cookies
- Our site uses cookies and similar technologies to:
- Enhance site functionality
- Analyze visitor traffic
- Improve the shopping experience
By using the site, you consent to the use of cookies.
Information Sharing
We may share your information only with trusted parties, such as:
Payment service providers (like Stripe)
Shipping and logistics companies
Data analytics and site management services
These parties are committed to using your data securely and only for the specified purposes.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your geographical location, you may have the right to:
Access your personal data
Request to modify or delete your data
Withdraw your consent for data processing
To exercise these rights, please contact us at:
📧 info@soladey.shop
Data Retention
We retain your personal information only for as long as necessary to:
Fulfill orders
Comply with legal requirements
Resolve disputes
Third-Party Links
Our site may contain links to external sites. We are not responsible for the privacy policies of these sites.
Policy Updates
We may update our privacy policy from time to time, and any changes will be posted on this page.
Contact Us
If you have any questions regarding the privacy policy or how we handle your data, please contact us at:
📧 info@soladey.shop 📩